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Shipping & Returns

Shipping & Returns

Delivery & Re-Delivery Charges orders are sent via Courier Services or Australia post.
We Reserve the right to choose delivery method depending on your location.


For all international orders, we are not responsible for any custom / import charges including, taxes, gst and any other fee's that may be charged by your country.

DIY Stationery does not offer pickup facilities.

Items Damaged / Lost During Transit guarantee's all items leave, in good condition, however it remains the customers responsibility to select insurance while checking out to be covered for any loss or damage of product while in transit.  We recommend selecting insurance for any order above $100.
We Accept no responsibility while goods are in transit, and it remains customers responsibility to liaise with transport company, however we will provide any information required in the unfortunate event that a item is lost or damaged. will not be held liable for any damages or consequences as a result of you not receiving or receiving a damaged delivery.

Returns Policy / Refund

Please choose carefully, we do not refund or exchange for change of mind / incorrect choices.

Order cancellations
Please note once your shopping cart is checked-out and paid, orders are non refundable.  In the event of selecting an incorrect product, you must notify us within 6 hours via email with your changes. This however does not guarantee your order has not been processed, or that the changes are able to be made.

All Deliveries are registered or require a signature confirmation. 
If the order is not able to be delivered because there is no one at that address to sign the parcel, then, orders will either be held at your local post office, re-delivered by courier or available for pickup at the depo where possible.  In any event a card will either be left at your door or mail box to inform you.    We are not responsible for any re-deliveries fee's associated with re-deliveries.